Residential Services

Depend on us to make your home technology dependable. We’ll choose a technician for you—a computer professional who will get to know your system and your needs, and will be your personal contact to keep your system operating smoothly and efficiently. That way we can quickly diagnose problems and keep you up and running.

Best of all, we communicate at your level. Whether you’re new to computers or a seasoned user, we’ll work with you to help you understand your system and make the most of your technology investment.

Get the peace of mind of knowing that your computer is working efficiently and your personal information is secure.

Our Services

Preventive maintenance:
Don’t struggle another minute with slow computers, blue screens, and error messages! Let us

• Clean up old files and outdated software
• Free up disk space to make your computers run efficiently
• Update and run anti-virus software, spyware protection, and firewalls
• Back up data; set up an automated backup system

Upgrade installation:
Sometimes all you need to make your computer run more quickly is a minor upgrade. Chances are, we have the equipment in our inventory. We can

• Keep your system up-to-date with the latest technology
• Add memory or a new hard drive
• Install a new operating system
• Transfer files

Equipment sourcing, purchase, and installation:
When you need new hardware, we’re there to help. We can

• Help you choose the right equipment, operating system, and software for your needs
• Help you choose peripherals like a scanner, printer, or fax machine.
• Find you the best deal on equipment and handle the purchase and delivery on your behalf; sanitize and dispose of old components
• Install the new components and make them work with the equipment you already have; transfer data to the new system
• Set up email and related devices such as pocket PCs and Blackberries and cellular PDAs
• Teach you to use the new systems

Moving, set up, and installation services:
Moving? Whether you’re moving across town or just setting up a home office, count on us to

• Safely move your equipment and install it
• Prepare your equipment to be moved to a distant location
• Set up wired, wireless, or hybrid networks

Home networks
Wish you could set up a network in your house so you can share a printer or work from any computer without transferring files? You can! We can

• Help you choose the right equipment and configuration for your needs
• Purchase and deliver routers and other equipment on your behalf
• Do wiring for network and telephone systems
• Set up your wired or wireless network and make sure it’s operating properly

Repairs and data recovery
Depend on us to respond quickly when you have a problem. We’re experts at fixing problems and finding lost files when something goes wrong. We’ll

• Respond quickly with a convenient on-site appointment
• Diagnose the problem and explain your options
• Perform repairs and provide suggestions to help you avoid future trouble
• Configure your wireless network to repel invaders
• Make every attempt to recover your data on a hard drive that has died. We will provide you with options if the recovery is beyond our abilities

Security assessment and vaccination
Plait Solutions is your security and privacy expert. Let us help you keep your data private and secure. We’ll

• Assess your current protection and make recommendations
• Install firewalls, antivirus protection, and spyware removal software
• Install parental controls; advise you on Internet security for your children
• Help you avoid spam and pop-ups

Training
Take advantage of all of the capabilities your system offers. We can provide the one-on-one training you need to feel comfortable and confident using your technology. Depend on us to

• Teach you how to use Windows^®, Mac OS, and popular software applications like Microsoft Word, Outlook^®, PowerPoint^®, Excel^®, Entourage^®, and Safari^®
• Help you get the most from your digital camera and printer
• Teach you to perform routine scans and preventive maintenance on your own
• Show you how to synchronize your PDA/cell phone with applications on your computer